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NRF Business of Retail – Operations and Profit

Certification

NRF Business of Retail – Operations and Profit

  • Self-Paced
  • Online
  • Certification

In Business of Retail students will learn skills like understanding store operations, mastering retail business math concepts, and merchandising and marketing.

Hours

11

Access Length

12 Months

Delivery

Self-Paced

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$299.00
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Course Overview

This course prepares a student to take the National Retail Foundation Business of Retail – Operations and Profit national certification exam.

Course Outline:

Lesson 1: Welcome to the Business of Retail
  • Welcome to Retail
  • Retail Operations Overview
  • The Retail Ecosystem
  • Distribution Channels and Retail Ownership
  • The Economic Impact of Retail
  • Team, Inventory, and Marketing
  • Technology, Tools, and Financials
  • Competitors
Lesson 2: Retail Operations
  • Inventory Management
  • Supply and Demand
  • The Store Inventory Life Cycle
  • Conducting Physical Inventory
  • Loss Prevention
  • External Theft: Shoplifting, Customer Fraud, and Ecommerce Fraud
  • Internal Theft: Employee Theft and Employee Fraud
  • Operational Errors and Vendor Fraud
  • Workplace Safety
  • Workplace Safety Policies and Processes
  • Common Safety Problems
  • Handling Workplace Accidents and Emergencies Situations
Lesson 3: Marketing and Merchandising
  • Marketing
  • Brand Marketing
  • Marketing Plan Components
  • Marketing Approaches and Technologies
  • Merchandising
  • Organizing and Maintaining Product Storage
  • Inventory Management Systems
  • Visual Merchandising

Lesson 4: The Retail Profit Model

  • Calculating Profit
  • Financial Results
  • Financial Terms
  • Gross Profits and Profit Margin Percentages
  • Understanding the Impact
  • Costs Associated with Retailing
  • Determining Product Pricing
  • Pricing Strategies

Lesson 5: Building Your Career

  • Finding the Ideal Retail Job for You
  • Exploring Retail Jobs: Crafting an Ideal Resume and Elevator Pitch
  • Searching for Jobs Online
  • Building and Maintaining Your Network
  • Getting Your Ideal Job
  • Applying for a Job
  • The Interview Process
  • Reviewing a Job Offer
  • Growing Your Skills
  • Receiving and Applying Feedback
  • Acquiring New Skills
  • Key Performance Indicators (KPIs)
  • Planning and Following a Career Path
  • Personal Career Planning
  • Achieving Career Goals
  • Effectively Managing Others

Certification(s):

This course prepares a student to take the National Retail Foundation Business of Retail – Operations and Profit national certification exam.

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