- Send an email message.
- Reply to an email message.
- Edit the calendar in Microsoft Outlook.
- Create an individual and a group contact in Microsoft Outlook.
- Create and modify a task.
- Customize Outlook by inserting links into messages, creating rules, and setting an email signature.
This course prepares a student to take the Microsoft Office Outlook 2019 national certification exam.
Lesson 1: Managing Email Messages
In this lesson, we will start by adding a Microsoft account to Outlook and work on composing an email message. We will also reply to a message, and learn how to attach a file to a message, create and move messages into folders, and check spelling as you type in Outlook.
Lesson 2: Managing Calendars
In this lesson, we will learn how to work with calendars in Outlook. Topics include creating and scheduling appointments, meetings, and events, and sharing your calendar.
Lesson 3: Managing Contacts and Personal Contact Information
In this lesson, we will learn how to work with contacts in Microsoft Outlook. We will view and sort a contact list, edit a contact, and learn about creating contacts in various ways.
Lesson 4: Tasks
In this lesson, we will work on the task function in Microsoft Outlook. Topics will include categorizing and managing tasks, categorizing email messages, and working with display and print views.
Lesson 5: Customizing Outlook
In this lesson, we will explore how to customize Outlook. We will customize email messages, create signatures and stationery, and customizing the calendar.
All necessary course materials are included.
This course prepares a student to take the Microsoft Outlook 2019 national certification exam. At this time, there is not a scheduled release date for Microsoft Office 2021 national certification exams.