Today’s managers need to be equipped with the right skills to deal with the growing number of challenges facing them, including dealing with the competition, coping with ethical dilemmas, identifying and hiring talent, managing diversity, building sustainability, and adapting to the latest technology. This course will provide students with a thorough understanding of management, with a focus on the characteristics of successful managers, manager development, and the importance of critical thinking in management. Using a theoretical approach, this course will encourage students to define effective management and identify the strategies necessary to be successful business managers. Upon completion of this course, students will be fully prepared to begin working as business managers.
Offering a straightforward introduction to the basic principles of leadership, this course provides students with practical strategies for becoming more effective leaders in organizational settings and in their own lives. Using leadership theory and practical activities, this course will provide a comprehensive overview of the basics of leadership in an understandable, student-centered format. Each section of this course will focus on a fundamental aspect of leadership, discuss how it can be applied in real leadership situations, and provide relevant profiles of leaders. The course will utilize applied activities such as case studies, self-assessment questionnaires, observational exercises, and reflection and action worksheets to help the student further explore leadership concepts and real-world applications.
Organizational and Behavioral Leadership Objectives:
- Define leadership and explain the evolution of the concept of leadership
- Identify the different traits of leaders
- Describe how to engage people’s strengths through the leadership process
- Define the three types of leadership: the authoritarian, democratic, and laissez-faire styles, and develop an individual leadership style and philosophy
- Describe the strategies used to attend to both tasks and relationships as part of the leadership process
- Describe the importance of developing leadership skills, and identify common leadership skills that improve effectiveness
- Describe the process of developing a workable vision within any context of leadership
- Identify the strategies used to establish a constructive climate, manage conflict, and overcome obstacles
This course will provide entry-level project managers with the knowledge and skills necessary to successfully complete the Project Management Institute’s nationally recognized Certified Associate in Project Management (CAPM) exam. This credential is considered the standard of excellence in the field of project management and is often a required credential in the field. This comprehensive course will use learning activities, practice exams, and assignments to help students prepare for, and successfully complete, the CAPM exam.
Certified Associate in Project Management Exam Prep Objectives:
- Describe the importance of project management, organizational project management maturity and the PMP® certification process
- Identify the nine knowledge areas of PMI’s Guide to the PMBOK® 6e
- Describe the project management process from Initiating, Planning, Executing, Monitoring and Controlling, to Closing
- Identify the 49 key processes of project management and how they relate
- Describe projects and project management disciplines
- Identify the steps taken when initiating a project
- Describe how to plan project work
- Develop project schedules, cost estimates, and budgets
- Explain how to plan project quality, staffing, and communications
- Describe the process for monitoring and controlling project work, schedules, costs, quality, staffing, and communications
- Explain how to monitor and control project risks and procurement tasks e.g. contracts
- Explore the Agile Practices Guide for an introductory level understanding of iterative approaches
- Demonstrate the skill in selecting best approach (iterative or traditional) for a given project
Curriculum Developer Biography:
Willow Nolland is an expert in education and eLearning, with more than ten years of experience in curriculum development and instructional design. She has worked in higher education for over twelve years, and has developed numerous courses and has been involved in curriculum development across disciplines. She has experience with academic program development and coordination, curriculum development, student learning outcomes, educational partnerships, and student development. In addition, she has developed and administered professional development programs for various groups, including teachers, counselors, healthcare workers and members of private industry. She is a certified Quality Matters Reviewer and has taken graduate courses in online course development. She designs and teaches online courses at the college level and is proficient in a variety of course management systems. She has helped educators redesign their courses to transition them from a face-to-face format to an online format, and has provided course editing assistance to others. As a freelance instructional designer and curriculum developer, her projects have included course editing and redesign of online continuing education courses for nurses, CEU curriculum development for healthcare workers and teachers, and course review and editing for various colleges and universities.
This course prepares the student to take the Project Management Institute (PMI) Certified Associate in Project Management (CAPM) certification exam.
Business Manager Career Prep Curriculum:
Lesson 1: Introduction to Management
In this lesson, you will receive an overview of management. You will define management and identify the characteristics of an effective management. Different management styles will be discussed and explored. In addition, you will learn about the history of management and the ways it has evolved over the years.
Lesson 2: Sustaining – A Balanced Approach to Management
In this lesson, you will begin to learn about implementing a balanced approach to management. You will learn about the importance of critical thinking for managers, as well as strategies to manage during times of organizational change. This lesson will also provide an overview of diversity, ethics, and social responsibility in management.
Lesson 3: Planning
In this lesson, you will learn how to implement planning into management. Planning is a crucial component of effective management, yet many managers fail to do it. This lesson will focus on making better decisions, setting goals, and designing strategies.
Lesson 4: Organizing
In this lesson, you will learn about the organizing component of management. Effective managers must be able to organize people and processes to ensure that the system does not break down. This lesson will cover all aspects of organizing, including structuring organizations, managing team performance, and being aware of the human side of management.
Lesson 5: Leading
In this lesson, you will learn about leadership. You will learn about the importance of leadership skills in management, and you will identify the qualities and strategies that promote effective leadership. This lesson will cover a variety of topics relate to leadership, including the role of managers as leaders, how to understand individual behavior, and the importance of communicating and motivating others.
Lesson 6: Controlling
In this lesson, you will learn about the importance of controls in management. A control is a tool that helps managers use information to influence behavior and affect operational performance through greater efficiencies and effective decision making. By exercising control, managers are better able to oversee activities and direct employees toward achieving organizational goals.
Lesson 7: The Future of Management
In this lesson, you will learn about the future of management. You will begin to consider the ways in which the role of the manager may change and will develop strategies for managing that changing role effectively. As part of this lesson, you will learn about entrepreneurship and its potential for changing the face of management.
Business Manager Career Prep Curriculum:
Organizational and Behavioral Leadership Curriculum:
Lesson 1: Understanding Leadership
In this lesson, students will explore the different ways of looking at leadership and their impacts on what it means to be a leader. First, students will define leadership and explore the evolution of the concept of leadership. From there, students will be introduced to the different theories of leadership and identify how those theories shape leadership.
Lesson 2: Recognizing Your Traits
This lesson will focus on the different traits of effective leaders. It will strive to answer questions such as “Why are some people leaders while others are not? What makes people become leaders? Do leaders have certain traits?” This lesson will also begin to explore the traits that are not found in effective leaders.
Lesson 3: Engaging People’s Strengths
This lesson will help students understand the importance of engaging people’s strengths through the leadership process. The goal in this lesson is to explore how understanding strengths can make one a better leader. First, students will explore the concept by defining strengths and describing the historical background of strengths-based leadership. Students will learn how to identify strengths, followed by a description of different measures that can be used to assess individual strengths. The final section of the lesson will look at the concept of strengths-based leadership in practice, including specific strategies that leaders can employ to use strengths to become more effective leaders.
Lesson 4: Understanding Philosophy And Styles
In this lesson, students will learn how a person’s view of people, work, and human nature forms a personal philosophy of leadership. In addition, this lesson will examine how that philosophy is demonstrated in three of the most commonly observed styles of personal leadership: the authoritarian, democratic, and laissez-faire styles. Students will identify the nature of these styles and the implications each has for effective leadership performance.
Lesson 5: Attending To Tasks And Relationships
In this lesson, students will learn about the importance of attending to both tasks and relationships. Leaders do two major things: (1) They attend to tasks, and (2) they attend to their relationships with people. The degree to which leaders are successful is determined by how these two behaviors are exhibited. Situations may differ, but every leadership situation needs a degree of both task and relationship behaviors. This lesson will help students develop the skills necessary to be effective in both areas.
Lesson 6: Developing Leadership Skills
This lesson will provide an understanding of the importance of developing leadership skills. Leadership skills give people the capacity to influence others. They are a critical component in successful leadership. Although there are many different leadership skills, they are often considered as groups of skills. In this lesson, leadership skills are grouped into three categories: administrative skills, interpersonal skills, and conceptual skills.
Lesson 7: Creating A Vision
An effective leader creates compelling visions that guide people’s behavior. To better understand the role of vision in effective leadership, this lesson will address the following questions: “What are the characteristics of a vision?” “How is a vision articulated?” and “How is a vision implemented?” In the discussion of these questions, students will focus on how to develop a workable vision within any context of leadership.
Lesson 8: Establishing A Constructive Climate
In this lesson, students will learn how to establish a constructive climate that helps improve workplace efficiency and effective teamwork. Students will also learn how to listen to out-group members and find ways to include them in the group process to improve cohesiveness. Establishing a constructive climate demands that a leader provide structure, clarify norms, build cohesiveness, and promote standards of excellence. By establishing a constructive climate for the group, a leader ensures that members work more effectively together.
Lesson 9: Handling Conflict
This lesson will emphasize ways to handle conflict. First, students will define conflict and learn about the role communication plays in conflict. The different kinds of conflict will be discussed. From there, students will explore ideas about effective negotiation as well as other communication strategies that help resolve conflict. In the final section of this lesson, students will examine styles of approaching conflict and the pros and cons of these styles.
Lesson 10: Addressing Ethics In Leadership
This lesson will focus on the importance of ethics in leadership. Leadership has a moral dimension because leaders influence the lives of others. Because of this influential dimension, leadership carries with it an enormous ethical responsibility. Hand in hand with the authority to make decisions is the obligation a leader has to use his or her authority for the common good.
Lesson 11: Overcoming Obstacles
This lesson will provide an overview of the role of obstacles in leadership and the importance of overcoming them. First, students will learn about the different types of obstacles that leaders might face. From there, students will learn a variety of strategies that can be used to overcome these obstacles and lead effectively.
Certified Associate in Project Management Exam Prep Curriculum:
Lesson One: Introduction to Project Management and the PMBOK® Guide
This lesson will provide an overview of the PMBOK® Guide, as well as the concept of project management. The Relationships among Portfolio Management, Program Management, Project Management, and Organizational Project Management will be discussed. In addition, students will learn about the business value of project management and the relationship between project management, operations management, and organizational strategy. Finally, students will learn about the role of the project manager and his or her responsibilities within the organization.
Lesson Two: Organizational Influences and Project Life Cycle
Projects and project management take place in an environment that is broader than that of the project itself. Understanding this broader context helps ensure that work is carried out in alignment with the organization’s goals and managed in accordance with the organization’s established practices. This lesson describes how organizational influences affect the methods used for staffing, managing, and executing the project. It discusses the influence of stakeholders on the project and its governance, the project team’s structure and membership, and different approaches to the phasing and relationship of activities within the project’s life cycle.
Lesson Three: Project Management Processes and Project Integration Management
The PMBOK® Guide describes the nature of project management processes in terms of the integration between the processes, their interactions, and the purposes they serve. Project management processes are grouped into five categories known as Project Management Process Groups (or Process Groups). This lesson provides information for project management of a single project organized as a network of interlinked processes. It details the project management processes, and includes information regarding project management process interactions and project management process groups.
Project Integration Management includes the processes and activities to identify, define, combine, unify, and coordinate the various processes and project management activities within the Project Management Process Groups. In this lesson, students will learn how Project Integration Management includes making choices about resource allocation, making trade-offs among competing objectives and alternatives, and managing the interdependencies among the project management Knowledge Areas.
Lesson Four: Project Scope Management
This lesson will explore the topic of Project Scope Management. Project Scope Management includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. Managing the project scope is primarily concerned with defining and controlling what is and is not included in the project.
Lesson Five: Project Schedule Management
In this lesson, students will learn the processes involved in Project Schedule Management, which refers to the components required to manage the timely completion of the project. Specifically, this lesson will address the concepts of schedule planning and management, activity definition and sequencing, estimating activity resources and durations, and schedule development and control.
Lesson Six: Project Cost Management
This lesson will provide an overview of the processes involved in Project Cost Management. Students will learn how to ensure that projects can be managed in a way that allows for completion within the allocated budget. Within this lesson, students will learn about planning, estimating, financing, funding, managing, and controlling costs for each project.
Lesson Seven: Project Quality Management
This lesson will provide a comprehensive overview of Project Quality Management. This topic includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. Project Quality Management uses policies and procedures to implement, within the project’s context, the organization’s quality management system and, as appropriate, it supports continuous process improvement activities as undertaken on behalf of the performing organization. Project Quality Management works to ensure that the project requirements, including product requirements, are met and validated. In addition to the PMBOK® reading covering Project Quality Management this lesson includes Monitoring and Controlling project work (Heldman, CH10.)
Lesson Eight: Project Resource Management
This lesson will provide an overview of Project Resource Management, which includes the processes that organize, manage, and lead the project team. The project team is comprised of the people with assigned roles and responsibilities for completing the project. Project team members may have varied skill sets, may be assigned full or part-time, and may be added or removed from the team as the project progresses. Project team members may also be referred to as the project’s staff. Although specific roles and responsibilities for the project team members are assigned, the involvement of all team members in project planning and decision-making is beneficial.
Lesson Nine: Project Communications and Project Risk Management
This lesson will provide students with the knowledge and skills necessary to perform effective Project Communications Management. This includes the processes that are required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, monitoring, and the ultimate disposition of project information. Project managers spend most of their time communicating with team members and other project stakeholders, whether they are internal (at all organizational levels) or external to the organization.
Lesson Ten: Project Procurement Management
This lesson will provide a comprehensive overview of Project Procurement Management, which includes the processes necessary to purchase or acquire products, services, or results needed from outside the project team, as well as how to close the project. The organization can be either the buyer or seller of the products, services, or results of a project. It also includes the contract management and change control processes required to develop and administer contracts or purchase orders issued by authorized project team members. In addition, Project Procurement Management includes controlling any contract issued by an outside organization (the buyer) that is acquiring deliverables from the project from the performing organization (the seller), and administering contractual obligations placed on the project team by the contract.
Lesson Eleven: Agile Practices Guide
This lesson will provide a comprehensive overview of Agile Practices, which includes the processes necessary to introduce students to Agile, the Agile Manifesto and mindset (including Annexes A1-A2), lean and Kanban principles (including Annex A3), the various life cycles of Agile projects, and Agile Implementation. Implementation topics include; creating an Agile environment and delivering an Agile environment. Students will learn the organizational considerations for Project Agile and get a sense of urgency to capitalize on Agile processes in “A Call To Action.”
All necessary materials are included.
This course prepares the student to take the Project Management Institute (PMI) Certified Associate in Project Management (CAPM) certification exam.
To apply for the CAPM, students will need to have:
- Secondary degree (high school diploma, associate’s degree or the global equivalent)
- 23 hours of project management education completed by the time you sit for the exam.