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ProTrain College

Case Study: Diné College (Navajo Nation) & ProTrain College

Case Study

Building a Student-Centered Partnership for Workforce Success

Diné College partnered with ProTrain College to expand access to workforce training programs and improve operational efficiency. The partnership empowered staff, supported students, and created a model of collaboration built on trust and shared success.

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Diné College - School of Transformation

  • Industry: Educational Institution
  • Focus Areas: Workforce Education, Student Success, Program Administration
  • ProTrain Services Utilized: Registration, Tracking, Evaluations and Assessments, Certification, and Course Delivery.
  • About: Diné College is the first tribally controlled and accredited collegiate institution in the United States. Established in 1968 as Navajo Community College, it was later renamed Diné College.

Challenge

Diné College faced growing demand for accessible, job-ready workforce training. Managing student registration, tracking, and certification required significant time and resources. Previous third-party vendors added costs, lacked flexibility, and didn’t align with the college’s culture. The institution needed a true partner who would operate as an extension of its own team.

“ProTrain truly feels like an extension of your team and is fully committed to student success.”
— Tim Nelson, Former Dean, School of Transformation, Diné College

Solution

ProTrain College became that trusted partner. The team quickly aligned with Diné College’s mission and adapted to its culture. ProTrain provided a full turn-key solution that covered all aspects of student success. There were no hidden fees, annual licenses, or surprise costs. Diné could use all or select ProTrain services to meet their unique needs.

“ProTrain is more than a vendor. They are a strategic partner committed to our students and workforce needs.”
— Lori Tso

Results

The partnership improved student experience, staff efficiency, and overall satisfaction. ProTrain’s hands-on approach supported each learner with care and accountability. Completion rates increased, and programs expanded to reach more students.ProTrain attended our graduation ceremony to celebrate our students' achievements.When Nelson moved to a new role, he continued working with ProTrain.

Testimonial

Empowering our students for the future

ProTrain is a trusted strategic partner for DINE College, providing credentials and certifications while truly listening to our faculty, administrators, and partners. They understand our region, culture, and workforce needs, and their values align with those of the Navajo Nation. From day one, ProTrain has worked alongside us to help students and their families advance their careers.

What sets ProTrain apart is its people. The same dedicated team continues to support us years later with expertise in workforce development, including WIOA, and a willingness to collaborate, customize programs, and engage directly with our students.

ProTrain is more than a vendor. They are a committed partner in changing lives.

Lori Tso 

Professional Development Coordinator, Dine College - School of Transformation

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