The key knowledge areas are:
- Banking essentials
- Banking products
- Foreign Exchange Management
- Trade Finance
- Operational aspects
- Banking technology
- Regulatory environment
Banking essentials
- An overview of the financial system
- Role of banks
- How banks operate (From managing assets to managing liabilities)
- Understanding the relationship between a bank and customer
- Types of customers
- Types of bank accounts
- Negotiable instruments (Checks, bills of exchange, etc.)
Banking products and services:
- Consumer lending products
- Consumer credit terminology
- Overview of lending process
- Various product features and benefits
Deposit Products:
- Various product features and benefits
- Credit Card Operations
- Fee-based banking services
- Services such as Demat accounts
- Financial planning products/services
Foreign Exchange Management:
- Overview of Foreign Exchange Markets
- Foreign Exchange Dealings
- Exchange Rate Mechanisms
- Foreign Exchange Operations
Trade Finance:
- International Trade Services
- Modes of International Trade
- Documentary Credit
- Documentary Collections
- Important Trade Documents
- Trade Finance
- Risks in International Trade
Operational Aspects:
- Book Keeping and Accounting
- Teller Functions
Banking technology:
- Overview of banking technology/software
- Using technology for speed, efficiency and accuracy
- Electronic banking services and emerging trends
- Plastic Wallet Technology
- Tools for managing customer data
- Security Issues and Systems Audit
- Training/simulation of an actual banking software
Regulatory environment:
- Regulatory Framework for Banking
- Know Your Customer/Anti-money Laundering Guidelines
- Regulatory Framework for International Trade
Project:
- An independent research assignment, which will demonstrate their knowledge and competence in bank operations
Course Highlights:
- Introduction to banking
- Banker Customer Relationship
- Types of Customers and Their Accounts
- Negotiable Instruments and Related Matters
- Overview of Deposit Function
- Demand Deposits
- Time Deposits
- Types of Deposits – Advantages and Disadvantages
- Overview of Credit Function
- Principles and Practice of Lending
- Financial Analysis for Lending
- Securities for Lending
- Credit Documentation and Sanctioning
- Credit Monitoring and Loan Recovery
- Asset Categorization
- Credit Card Operations
- Dematerialization and Other Services
- Introduction to Bookkeeping and Accounting
- Practice of Bookkeeping in Banks
- Final Statements of Accounts of Banks
- Foreign Exchange Remittance-I
- Foreign Exchange Remittance-II
- Foreign Exchange Transactions
- Introduction to Marketing
- Marketing of Bank Services
- Customer Relationship Management
- Payment and Settlement System
- Electronic Transfer of Funds
- Teller Functions
- Risk Management Principles
- Operational Risk Management
- Credit Risk Management
- Internal Controls in Banks
- Banking Technology
- Trade Finance – I
- Trade Finance-II
- Know Your Customer
- HRM in Bank Branches
E-learning Features
Exhaustive theoretical material supplemented with contemporary case studies
Learner friendly courses with:
- Formulae, definitions and concise summaries
- Interactive simulations
- Solved examples, practice exercises and quizzes
- Mock exams from proprietary database
- Timed tests in exam format
- Personalized results for self assessment
- Glossary, FAQs, Pocket Reference
- Valuable reference extracts
Other features include:
- E-mail subject-matter expert
- Online with 24×7 customer support
